Refund Policy

Refunds

1. Once accepted, purchases are binding and non-refundable outside of the 30-day money-back guarantee.

2. The 30-day money-back guarantee is applicable for a full refund anytime within 30 days of purchase for any online purchase made through our website (subject to point 4). Users must email katelyn@seedculture.io with their request and a copy of their purchase receipt.

3. Refunds are not available for offline purchases via purchase order.

4. Refunds are not available once a certificate is issued or available for download.

5. Subscription purchases must give 30 days notice of cancellation.

6. By purchasing through seedculture.io, you agree to our terms and conditions of purchase and refund policy.

7. Approved refunds are normally processed within 72 hours. Please do allow up to 5-7 business days for your refund to be returned to the account in which you originally purchased your subscription.

Need help?

Contact us at katelyn@seedculture.io for questions related to refunds and returns.

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